A safe, happy and healthy transport industry

We're aiming for a safe, happy and healthy culture for all our customers and colleagues

In order to ensure a safe and healthy environment, we aspire to achieve the following objectives; 

  • Every journey is a safe journey
  • Our customers and colleagues security is assured
  • Home safe and healthy everyday 
  • We're committed to preventing pollution and nuisance 
  • We're inclusive and accessible to all customers and colleagues
  • We're supportive of anyone who raises health, safety or well-being concerns


Safety Vision

TfW Health Safety and Wellbeing Policy

Quick links

Capacity checker

Capacity checker

Use our capacity checker to plan your journey.

Train tickets

Train tickets

Buy your train tickets

Rail enquiries

Rail enquiries

Contact our rail customer relations team

Concessionary travel cards

Concessionary Travel Cards

Apply for your Concessionary Travel Card