Physical distancing

Keep your distance to stay as safe as possible public transport

The current guidance from the Welsh Government is to stay at home and only leave home if your journey is essential.

Public transport should only be used for limited purposes which include:

to go to work if you can’t work at home.
to go to school, college or for education 
for essential shopping or medical needs 
to provide essential care
to escape a risk of illness or injury, such as for victims or people at risk of domestic abuse

Click here for more information

Please do not leave home and travel at all if you have any Coronavirus symptoms. 

You can check the Welsh Government’s guidance here.

Please think carefully about: 

the journeys you make 
the people you meet
travelling to areas where coronavirus rates are high

If you do still need to use public transport for essential journeys, please help us keep the network as safe as possible by following our Travel Safer guidance.

Physical distancing measures on public transport

Physical distancing on public transport across Wales include.

limiting the number of passengers allowed on buses and trains at one time
introducing one-way queuing systems at stations
using clear physical distancing markings
encouraging customers to use contactless payments or buy tickets online or at ticket machines

Please keep your distance

Please stay apart from others wherever possible on public transport.

Please wear a face covering and try to:
•   avoid physical contact
•    face away from other people
•   keep the time you spend near other people as short as possible

Wear a face covering

You must wear a face covering on public transport, at stations, on platforms, in waiting rooms and in train station car parks to help prevent the spread of the coronavirus to other travellers and staff unless you’re exempt. Face coverings are mandatory where physical distancing can be difficult to achieve such as on public transport.

Please bring a face covering with you and put it on before:

going into a train station car park
going into a station
going onto a platform
using a waiting room
getting on your bus or train

Children under the age of 11, people with breathing difficulties or people with a physical or mental illness or impairment or disability don’t have to wear a face covering. Children over the age of 11 must wear a face covering unless they’re disabled or suffer from breathing difficulties.

The Welsh government's full list of exceptions can be found here

Find out more about wearing face coverings on public transport here.

Help us - please wash your hands or use hand sanitiser regularly

We’re doing extra cleaning so you can make journeys as safely as possible.

Please help us by:

washing your hands thoroughly with soap and water for 20 seconds or using hand sanitiser regularly.
bringing your own hand sanitiser if you can.

Children on public transport

Children can travel on public transport, but please consider whether or not they could walk or cycle or they should be accompanied by a responsible adult or carer.

Children need to observe physical distancing and should:

stay away from people outside their household wherever possible
avoid physical contact and keep the time spent near others as short as possible
wear a face covering if they’re aged 11 or over and aren’t disabled or suffering from breathing difficulties.
face away from people outside their household
wash their hands thoroughly or use hand sanitiser before and after travelling

If you’re responsible adult or carer, please try to ensure that children observe physical distancing.