Taxis

Stay home, save lives and only travel if your journey’s essential

A new set of national coronavirus rules apply from 9 November 2020 across Wales. 
There are no travel restrictions in place within Wales. However, the Welsh Government is asking everyone to think carefully about: 

  • the journeys you make 
  • the people you meet
  • travelling to areas where the coronavirus incidence rates are high 

Travelling outside of the UK for leisure purposes is not allowed. You must have a reasonable excuse to travel overseas.

You can view the Welsh Government’s guidance here.

Travel restrictions in England 

From 5 November until 2 December 2020, the UK Government is introducing lockdown travel restrictions in England.

If you need to use public transport to travel to and from England for essential purposes, such as to go to work if you’re unable to work from home, you’ll need to follow the UK Government’s safer travel guidance for parts of your journey that are within England and the Welsh Government’s guidance for the parts that are within Wales

Please check with your public transport operator before you travel as services in and out of England may be affected

Find out the latest timetable information for: 

Travelling by train 
Travelling by bus

Travelling to Wales

There are currently no travel restrictions in place for travel within Wales, but the UK Government does have lockdown travel restrictions in England.
If you need to use public transport to travel for essential purposes, such as to go to work if you’re unable to work from home, you’ll need to follow the UK Government’s safer travel guidance for parts of your journey that are within England and the Welsh Government’s guidance for the parts that are within Wales.

Please check with your public transport operator before you travel as services in and out Wales may be affected.


Responsible travel 

Please use public transport responsibly in these difficult times and help us to help you by following our simple Travel Safer advice. 
You can find out more about Travel Safer as well as our promise to you here
 

Using taxis or private hire vehicles

Please use taxis and private hire vehicles responsibly.  Your local operators will be able to tell you about the services they’re currently providing and the measures currently in place to help with physical distancing.


At taxi ranks
Please try to keep your distance from others.


Follow the driver’s advice 
Please follow the driver’s advice. Your driver will be able to tell you about the measures in place to make sure you can travel as safely as possible. You may be asked to sit in the back left-hand seat if travelling alone, for instance. 


Avoid sharing taxis with others not from your household or social bubble
Please avoid sharing a taxi with others not from your household or social bubble and wherever possible face away from the driver.  Where this isn’t possible, if you come close to others, please:

  • avoid physical contact 
  • try to face away from other people 
  • keep the time you spend close to other people as short as possible
  • consider wearing a face covering as a precautionary measure 
  • wear a face covering unless you’re exempt 

Face coverings

You must wear a face covering on public transport, at stations, on platforms, in waiting rooms and in train station car parks help prevent the spread of the coronavirus to other travellers and staff unless you’re exempt. Face coverings are mandatory where physical distancing can be difficult to achieve such as on public transport. 

Please bring a face covering with you and put it on before:

  • going into a train station car park
  • going into a station
  • going onto a platform
  • using a waiting room
  • getting on your bus or train

Children under the age of 11, people with breathing difficulties or people with a physical or mental illness or impairment or disability don’t have to wear a face covering.  Children over the age of 11 must wear a face covering unless they’re disabled or suffer from breathing difficulties. 

The Welsh Government's full list of exceptions can be found here

Find out more about wearing face coverings on public transport here

You can find out more about wearing face coverings here

Wash your hands before and after travelling

Please wash your hands for at least 20 seconds or use hand sanitiser before and after travelling by taxi or private hire vehicle.

Your questions

Read our FAQs to find out more about what we’re doing to make sure public transport in Wales is as safe as possible.

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