Keep Wales Safe
The current guidance from the Welsh Government is to stay at home and only leave home if your journey is essential.
Public transport should only be used for limited purposes which include:
- to go to work if you can’t work at home.
- to go to school, college or for education
- for essential shopping or medical needs
- to provide essential care
- to escape a risk of illness or injury, such as for victims or people at risk of domestic abuse
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Please do not leave home and travel at all if you have any Coronavirus symptoms.
Please think carefully about:
- the journeys you make
- the people you meet
- travelling to areas where coronavirus rates are high
If you do still need to use public transport for essential journeys, please help us keep the network as safe as possible by following our Travel Safer guidance.
Travelling to other UK nations
Using taxis or private hire vehicles
Please use taxis and private hire vehicles responsibly. Your local operators will be able to tell you about the services they’re currently providing and the measures currently in place to help with physical distancing.
At taxi ranks
Please try to keep your distance from others.
Follow the driver’s advice
Please follow the driver’s advice. Your driver will be able to tell you about the measures in place to make sure you can travel as safely as possible. You may be asked to sit in the back left-hand seat if travelling alone, for instance.
Avoid sharing taxis with others not from your household or social bubble
Please avoid sharing a taxi with others not from your household or social bubble and wherever possible face away from the driver. Where this isn’t possible, if you come close to others, please:
- avoid physical contact
- try to face away from other people
- keep the time you spend close to other people as short as possible
- consider wearing a face covering as a precautionary measure
- wear a face covering unless you’re exempt
You must wear a face covering on public transport. Face coverings are mandatory where physical distancing can be difficult to achieve such as on public transport and in taxis.
Please bring a face covering with you and put it on before:
- waiting at a taxi rank
- when travelling in a taxi
Children under the age of 11, people with breathing difficulties or people with a physical or mental illness or impairment or disability don’t have to wear a face covering.
The Welsh Government's full list of exceptions can be found here
Find out more about wearing face coverings on public transport here.
Wash your hands before and after travelling
Please wash your hands for at least 20 seconds or use hand sanitiser before and after travelling by taxi or private hire vehicle.
- Find out more about Travel Safer as well as our promise to you .
- You can view the Welsh Government’s guidance here.
- You can find the UK Government’s guidance here.
- If you’re a student returning home for the holidays, you can find out more here
- Read the latest healthcare information from the NHS.
- Read the latest healthcare information from Public Health Wales.
- Read our FAQs to find out more about what we’re doing to make journeys on public transport in Wales is as safe as possible.