Due to more trains than usual needing repairs at the same time between Cardiff Central (CDF) and Cheltenham Spa (CNM):
Services may be cancelled in both directions between Cardiff Central (CDF) and Cheltenham Spa (CNM).
We expect the incident to last until the end of the day and disruption to services is expected from 07:00 until the end of the day.
Due to a shortage of trains, trains are unable to run between Cardiff Central and Cheltenham Spa.
Alternative Travel Options:
Your ticket can be used on the following alternative routes to help you complete your journey at no extra cost:
Between Cardiff Central and Cheltenham Spa with CrossCountry.
Between Newport and Chepstow with Newport Bus on their X74 and 74 services.
These arrangements are in place on services in both directions until the end of the day.
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.
Alternative Road Transport
We have organised buses to run between Newport and Gloucester to assist customers to complete journeys where possible at no extra cost.
Rail replacement from Newport calling all stops to Gloucester will be provided by Teulu and Cymru Coaches, these buses will depart hourly at XX:40.
Rail replacement from Gloucester calling all stops to Newport will be departing at the correct train departure time from Gloucester. These will be provided by Ferris, JKT and Applegates Coaches.
Customers at Severn Tunnel Junction please be advised that the pick up for rail replacement transport will be at the "Severn Tunnel Junction" bus stop located at the end of the link road from the station car park.
These arrangements are in place on services until end of day.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Pay As You Go
If you're using Pay As You Go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.
We apologise for the disruption caused to your journey.
