Crewe
Station facilities
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Gwybodaeth cyffredinol am wasanaethau
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Lefel StaffioAmser llawn
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Teledu Cylch Cyfyng
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Gwybodaeth Ar Gael Gan StaffOes - o’r man cymorth
Oes - o’r man gwybodaeth
Oes - o’r swyddfa docynnau -
Gwasanaethau Gwybodaeth Ar AgorLlun-Gwe 04:15 i 02:00
Sadwrn 04:15 i 00:30
Sul 08:00 i 23:00 -
Sgriniau Gwybodaeth i Gwsmeriaid
- Sgriniau Gadael
- Sgriniau Cyrraedd
- Cyhoeddiadau
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Mannau Cymorth i Gwsmeriaid
Ar gael yn y Dderbynfa i Gwsmeriaid a gan swyddogion yr orsaf
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Prynu a chasglu tocynau
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Swyddfa Docynnau
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Casglu Tocynnau a Brynwyd Ymlaen Llaw
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Peiriant Tocynnau
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Cyhoeddi Cerdyn Oyster
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Defnyddio Cerdyn Oyster
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Dangos Meysydd Cerdyn Oyster Bob Tro
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Cyhoeddi Cerdyn Clyfar
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Dilysu Cerdyn Clyfar
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Holl gyfleuterau’r orsaf
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Lolfa Dosbarth Cyntaf
Located
On the paid concourse between Platforms 3 & 4
Tickets Accepted
Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
No showers are available
Llun-Gwe 06:15 i 19:45
Sadwrn 08:00 i 18:00
Sul 10:00 i 18:00 -
Ardal gyda Seddi
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Ystafell Aros
There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating
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Bwffe yn yr Orsaf
Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.
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Toiledau
Male, Female, Accessible and Baby Change facilities are available in all parts of the station.
These are located between:
- Platforms 2 - 3a (Blue Lounge)
- Platforms 10 - 11a (Yellow Lounge)
- Platforms 10 - 11b (Red Lounge)
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Ystafell Newid Babanod
Female toilets,Male toilets
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Ffonau
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Wi Fi
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Blwch Post
No post box within the station. On exiting the station at the Corner of Stephenson St / Navigation St (for Victoria Square) head towards Pinfold Street for the nearest post office 0.2miles Post Office 1 Pinfold Street Birmingham West Midlands B2 4AA
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Peiriant ATM
ATM machines are located on the paid concourse
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Siopau
- Boots located on the main concourse, before the ticket barrier
- Camden Food located beyond the ticket barrier
- Costa located beyond the ticket barrier next to Platform 5b escalator
- Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10
- M&S Food located on the main concourse
- Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator
- The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator
- W H Smith located on the main concourse, before the ticket barrier
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Hygyrchedd a mynediad symudedd
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Llinell Gymorth
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
https://www.nationalrail.co.uk/ -
Cymorth ar gael gan Staff
Journey Care assistance is available prior to travel via the relevant Train Operator:
- Transport for Wales - 033 300 50 501, textphone 08457 585 369, Monday to Sunday 08:00 - 20:00
- CrossCountry- 0844 811 0125, textphone 0844 811 0126,Monday to Sunday 08:00 - 20:00
- London Northwestern Railway / West Midlands Railway- 0800 092 4260, textphone 0844 811 0134, Monday to Sunday 08:00 - 22:00
- Avanti West Coast - 08000 158 123, textphone 08000 158 124, Monday to Sunday 08:00 - 22:00
We can provide assistance at the station during the hours we're open to the public. Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243.
However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.
Llun-Sul 07:30 i 23:59 -
Dolen Sain
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Peiriannau Tocynnau Hygyrch
Mae staff ar gael i helpu yn ôl yr angen.
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Cownter Is yn y Swyddfa Docynnau
Mae swyddogion yr orsaf ar gael i helpu'r holl gwsmeriaid
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Ramp i Fynd ar y Trên
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Tacsis Hygyrch
Taxis drop off within the 'drop & go' off the Hill Street entrance.
The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit).
All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.
For more information visit Traintaxi
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Ffonau Cyhoeddus Hygyrch
Gyferbyn â Derbynfa Network Rail yn y prif gyntedd
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Toiledau’r Cynllun Allwedd Cenedlaethol
Wrth ymyl Platfformau 1A a 12A a Phlatfformau 10 a 11B
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Mynediad Heb Risiau
The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.
All platforms have lifts and escalators
Darllediadau: whole Station -
Gatiau Tocynnau
Wide gates are available for wheelchair users, buggy's and passengers with luggage.
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Man Gollwng Teithwyr â Nam Symudedd
Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243.
Alternatively, please contact Passenger Assist of the relevant train operator:
- West Midlands Railway - 0800 024 8998
- Avanti West Coast - 0800 0158 123
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Cadeiriau Olwyn Ar Gael
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Teithio â Chymorth
Rydym eisiau i bawb deithio yn hyderus. Dyna pam, os ydych chi'n bwriadu teithio ar wasanaethau rheilffordd cenedlaethol, gallwch ofyn am gymorth o flaen llaw - nawr hyd at 2 awr cyn i'ch taith ddechrau, unrhyw adeg o'r dydd. I gael rhagor o wybodaeth am Gymorth i Deithwyr a sut i ofyn am archebu cymorth drwy Passenger Assist, cliciwch yma.
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Gwybodaeth parcio
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Mannau Storio BeiciauMannau: 58
Gwarchod: Ie
Teledu cylch cyfyng: Ie
Annotation:If you want to take your bicycle on the train, please check with the relevant train operator beforehand www.nationalrail.co.uk/cyclists
Type: Standiau -
Maes Parcio
Enw'r Gweithredwr: A P C O A Parking ( U K) Limited
Name: Short Stay Car Park
Mannau: 38
Nifer Mannau Hygyrch: 0
Accessible Spaces Note:There are no designated spaces in the short stay car park but there are four Blue Badge spaces by within the 'drop & go' area on the entrance off Hill Street
Offer Maes Parcio Hygyrch: Na
Teledu cylch cyfyng: Ie
Ar agor:
Llun-Gwe - 24 awr
Sadwrn - 24 awr
Sul - 24 awr
Gwefan: http://www.apcoa.co.uk -
Safle Tacsis
Taxis drop off with the 'drop & go' in the Hill Street entrance.
The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit).
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Teithio Ymlaen
There are nearby bus stops on Smallbrook Queensway and Hill Street
Most buses are wheelchair accessible.
For information go to the local travel information office by the Stephenson Street entrance. Alternatively, visit Transport for West Midlands, or call 0121 214 7214.
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Gwasanaethau Metro
For details of the Midland Metro (tram network) visit: https://westmidlandsmetro.com/
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Maes Awyr
Gwasanaeth trên rheolaidd i Birmingham International. Taith 10 - 15 munud
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Gwybodaeth i gwsmeriad
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Gwasanaethau i Gwsmeriaid
Luggage received from terminated trains at Birmingham New Street only
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Cadw Bagiau
Enw'r Gweithredwr: Excess Baggage Companyhttps://www.left-baggage.co.uk/index/locations -
Eiddo Coll
Enw'r Gweithredwr: Excess Baggage Companyhttp://www.lostproperty.org/locations.phpLlun-Gwe 09:00 i 17:30
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Oeddech chi’n gwybod?Tocynnau MultiflexYw’r tocyn Unffordd rhataf ar gyfer cannoedd o deithiau rheolaidd.Dim ond ar gael ar ein Ap
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Castell Harlech Dewch i ddarganfod Harlech Castle
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Castell Rhaglan Dewch i ddarganfod Raglan Castle
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Castell Cydweli Dewch i ddarganfod Kidwelly Castle
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