Cas-gwent Station | Train Times | Transport for Wales

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Toiledau: Ie
Parcio: Ie
ATM: Na
Swyddfa docynnau: Ie
Wifi: Na
Peiriant tocynnau: Ie
Mynediad di-gam: Na
Siopau: Ie

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- Information Services Open
- CIS
  
  DepartureScreens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- Penalty Fares
  
  https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
- First Class Lounge
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
  
  Café
- Toilets
- Baby Change
- Showers
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Chepstow station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  No platform staff available. Assistance is provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine takes debit and credit cards only.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- National Key Toilets
- Step Free Access
  
  Category B3
  
  Step free access is available to Platform 1 (to Gloucester). Platform 2 (for Newport) is only accessible via a footbridge. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
  
  Coverage: no Part Of Station
- Impaired Mobility Set Down
  
  Set down and pick up outside the station entrance.
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 0
  Sheltered: No
  Cctv: No
- CarPark
  
  Operator Name: Transport for Wales
  Name: Chepstow Station Car Park
  Spaces: 11
  Free: Yes
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Rail replacement services depart from the station entrance, unless otherwise stated on the station poster boards.
- Taxi Rank
  
  There is a taxi rank outside the front of the station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Managed by Transport for Wales
  
  https://www.nationalrail.co.uk/

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