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New: Incident due to a fault on this train between Cardiff Queen Street (CDQ) and Cardiff Bay (CDB) until 18:00.

Due to a fault on this train between Cardiff Queen Street (CDQ) and Cardiff Bay (CDB):

Services may be cancelled in both directions between Cardiff Queen Street (CDQ) and Cardiff Bay (CDB).

We expect the incident to last until 18:00 and disruption to services is expected until 20:00.

What's Happened?

One of our trains has experienced a technical fault between Cardiff Queen Street and Cardiff Bay meaning services in the area are subject to disruption and may/will be cancelled/delayed or revised.

Our maintenance team are currently in contact with train crew working to rectify the problem.

We will publish more information here, once we have received an update from our maintenance team.

Please check back shortly. We apologies for the disruption caused to your journey.

Customers can use local bus services between Cardiff and Cardiff Bay to help you complete your journey, at no extra cost:

  • 6 and 8 Cardiff Bus services.

You can use these services until 20:00

Find details of these services using the journey planner at www.traveline.cymru and on the Cardiff Bus website https://www.cardiffbus.com/services

We apologise that our Pay As You Go cannot be used on local bus operators.

We advise passengers to tap out at the earliest opportunity.

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Update: Incident due to more trains than usual needing repairs at the same time between Cardiff Central (CDF) and Cheltenham Spa (CNM) until the end of the day.

Due to more trains than usual needing repairs at the same time between Cardiff Central (CDF) and Cheltenham Spa (CNM):

Services may be cancelled in both directions between Cardiff Central (CDF) and Cheltenham Spa (CNM).

We expect the incident to last until the end of the day and disruption to services is expected from 06:00 until the end of the day.

Due to a shortage of trains, there will be a reduced TfW service between Cardiff Central and Cheltenham Spa.

Customers are advised to travel on the next available service or travel on the rail replacement provided for the following cancellations:

13:10 Cardiff Central calling all stations to Cheltenham Spa - Provided by Keepings coaches

16:10 Cardiff Central calling all stations to Cheltenham Spa - Provided by JKT International

16:10 Cardiff Central calling all stations to Cheltenham Spa - Provided by Forge Travel

19:10 Cardiff Central calling all stations to Cheltenham Spa - provided by Forge Travel

14:37 Cheltenham Spa calling all stations to Cardiff Central - Provided Davies Coaches

17:45 Cheltenham Spa calling all stations to Cardiff Central - Provided by JKT International

20:41 Cheltenham Spa calling all stations to Cardiff Central - Provided by Keeping Coaches

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

Alternative Travel Options:

Your ticket can be used at no extra cost on any CrossCountry services between Cardiff Central and Cheltenham Spa to complete your journey until the end of the day.

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

We apologise for the disruption caused to your journey.

New: Incident due to a speed restriction over defective track at Welshpool (WLP) until 17:30.

Due to a speed restriction over defective track at Welshpool (WLP):

Services may be delayed by up to 30 minutes.

We expect the incident to last until 17:30 and disruption to services is expected until 17:30.

What's Happened?

We have been made aware of a track defect at Welshpool.

For safety, train services will be running more slowly than normal through the area, with residual delays of around 30 minutes to be expected.

Our colleagues at Network Rail are aware of the problem and Technicians are currently en route to the affected area of track.

We will publish more information here, once we have received an update from the infrastructure technicians.

Please check back shortly. We apologise for the disruption caused to your journey.

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

New: Incident due to severe weather between Swansea (SWA) and Shrewsbury (SHR) until 20:00.

Due to severe weather between Swansea (SWA) and Shrewsbury (SHR):

Services will be cancelled in both directions between Swansea (SWA) and Llandrindod (LLO).

We expect the incident to last until 20:00 and disruption to services is expected until 20:00.

What's Happened?

Due to a shortage of trains as a result of the hot weather, fewer trains are able to run between Swansea and Llandrindod.

We apologise for the disruption caused to your journey.

Alternative Travel Options:

We have organised buses to run between Swansea and Llandrindod to assist customers to complete journeys where possible at no extra cost. These will arrive at approximately:

15:20 at Swansea calling all stations to Llandrindnod - provided by AC Jenkins and Gower Mini Travel

17:35 at Llandrindnod calling all stations to Swansea - provided by AC Jenkins and Gower Mini Travel

These arrangements are in place on services until 20:00

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Update: Incident due to more trains than usual needing repairs at the same time between Crewe (CRE) and Wrexham General (WRX) until the end of the day.

Due to more trains than usual needing repairs at the same time between Crewe (CRE) and Wrexham General (WRX):

Services may be cancelled in both directions between Crewe (CRE) and Wrexham General (WRX).

We expect the incident to last until the end of the day and disruption to services is expected until the end of the day.

What's Happened?

Due to the hot weather forecast, services between Crewe and Wrexham General will be reduced in both directions.

Alternative Travel Options

Customers are advised to travel on the next available service.

Customers travelling from Wrexham General to Crewe are advised to board the next service to Chester, where they can make a connection to Crewe.

Customers travelling from Crewe to Wrexham General are advised to board the next available service to Chester, where they can make a connection to Wrexham General.

Your ticket can be used at no extra cost on Avanti West Coast services between Chester and Crewe in both directions until the end of the day.

We apologise for the disruption caused to your journey.

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

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