Bus

Coronavirus has changed the way we all use public transport and we’re working hard so you can travel as safely as possible.

You must wear a face covering on public transport, at stations, on platforms, in waiting rooms and in train station car parks to help prevent the spread of the coronavirus to other travellers and staff unless you’re exempt.

Responsible travel

Please use public transport responsibly in these difficult times and help us to help you by following our simple Travel Safer advice.

You can find out more about Travel Safer as well as our promise to you here.

Need to travel?

Bus operators are currently running reduced services and reduced capacity due to physical distancing.

wear a face covering unless you're exempt
walk or cycle if you can, particularly for short journeys
plan your journey in advance and check before you travel
allow more time for your journey
travel at quieter times. It’s busier between 7:00 and 9:00 in the morning and 16:00 and 18:30 in the evening
book your journey
use contactless payments or buy your tickets online or at ticket machines
wash your hands for at least 20 seconds or use hand sanitiser regularly
keep your distance where possible

All bus operators across Wales have strict cleaning and safety measures in place to keep customers and staff as safe as possible. Find out more about cleaning here

Face coverings

You must wear a face covering on public transport, at stations, on platforms, in waiting rooms and in train station car parks to help prevent the spread of the coronavirus to other travellers and staff unless you’re exempt. Face coverings are mandatory where physical distancing can be difficult to achieve such as on public transport.

Please bring a face covering with you and put it on before:

going into a train station car park
going into a station
going onto a platform
using a waiting room
getting on your bus or train

Children under the age of 11, people with breathing difficulties or people with a physical or mental illness or impairment or disability don’t have to wear a face covering. Children over the age of 11 must wear a face covering unless they’re disabled or suffer from breathing difficulties.

The Welsh Government's full list of exceptions can be found here

Find out more about wearing face coverings on public transport here.

Traveline Cymru

Traveline Cymru works in partnership with bus operators and local authorities to provide public transport information across Wales for bus, coach and train, as well as walking and cycling routes.

fflecsi

fflecsi is a new pilot service run by local bus operators in the Newport area and supported by TfW. It replaces a number of scheduled bus services, allowing you to choose when to travel.

Safety is paramount, and we’ve designed fflecsi to carry passengers as safely as possible and knowing how many passengers we’re picking up means we can send the right size vehicle and maintain social distancing.