Bus | Transport for Wales

Keep Wales Safe

The current guidance from the Welsh Government is to  stay at home  and only leave home if your journey is  essential.

Public transport should only be used for limited purposes which include:

to go to work if you can’t work at home.
to go to school, college or for education 
for essential shopping or medical needs 
to provide essential care
to escape a risk of illness or injury, such as for victims or people at risk of domestic abuse

Click here for more information

Please do not leave home and travel at all if you have any Coronavirus symptoms. 

You can check the Welsh Government’s guidance here.

Please think carefully about: 

the journeys you make 
the people you meet
travelling to areas where coronavirus rates are high

If you do still need to use public transport for essential journeys, please help us keep the network as safe as possible by following our Travel Safer guidance.

Planning and booking your journey

For advice and guidance or travel updates please:

visit www.traveline.cymru
call 0800 464 00 00
email feedback@traveline.cymru 
message Traveline on Facebook or Twitter @TravelineCymru
download Traveline Cymru’s free app

Please check Traveline Cymru’s Coronavirus update before travelling for any last-minute service changes.

Travelling outside Wales

If you’re travelling between Wales and another part of the UK, you’ll need to follow the guidance for England, Scotland and Northern Ireland.

Please check with your public transport operator before you travel as services in and out of England may be affected.

The latest advice for travelling abroad

You must have a reasonable excuse to travel overseas. You can find out what rules apply to exemptions and isolation on the Welsh Government website.

Please check Foreign and Commonwealth Office (FCO) advice on GOV.UK before you travel

If you do need to travel and have a reasonable excuse, you can use the IATA map to find out more on the travel restrictions on your destination. The map is hosted by the International Air Transport Association and updated regularly.

Need to travel?

Bus operators are currently running reduced services and reduced capacity due to physical distancing.

wear a face covering unless you're exempt

please be a responsible traveller, plan ahead and use our capacity checker

walk or cycle if you can, particularly for short journeys

plan your journey in advance and check before you travel

allow more time for your journey

travel at quieter times. It’s busier between 7:00 and 9:00 in the morning and 16:00 and 18:30 in the evening

use contactless payments or buy your tickets online or at ticket machines

keep your distance where possible

wash your hands for at least 20 seconds or use hand sanitiser regularly

All bus operators across Wales have strict cleaning and safety measures in place to keep customers and staff as safe as possible. Find out more about cleaning here

Face coverings

You must wear a face covering on public transport, at stations, on platforms, in waiting rooms and in train station car parks to help prevent the spread of the coronavirus to other travellers and staff unless you’re exempt. Face coverings are mandatory where physical distancing can be difficult to achieve such as on public transport.

Please bring a face covering with you and put it on before:

going into a train station car park
going into a station
going onto a platform
using a waiting room
getting on your bus or train

Children under the age of 11, people with breathing difficulties or people with a physical or mental illness or impairment or disability don’t have to wear a face covering.

The Welsh Government's full list of exceptions can be found here

Find out more about wearing face coverings on public transport here.

Traveline Cymru

Traveline Cymru works in partnership with bus operators and local authorities to provide public transport information across Wales for bus, coach and train, as well as walking and cycling routes.

fflecsi

fflecsi is a new pilot service run by local bus operators in Conwy Valley, Pembrokeshire, Newport, Cardiff North, Rhondda, Prestatyn and Denbigh and supported by TfW. It replaces a number of scheduled bus services, allowing you to choose when to travel.

Safety is paramount, and we’ve designed fflecsi to carry passengers as safely as possible and knowing how many passengers we’re picking up means we can send the right size vehicle and maintain social distancing.

To book our fflecsi service: