Keep Wales Safe
The current guidance from the Welsh Government is to stay at home and only leave home if your journey is essential.
Public transport should only be used for limited purposes which include:
- to go to work if you can’t work at home.
- to go to school, college or for education
- for essential shopping or medical needs
- to provide essential care
- to escape a risk of illness or injury, such as for victims or people at risk of domestic abuse
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Please do not leave home and travel at all if you have any Coronavirus symptoms.
Please think carefully about:
- the journeys you make
- the people you meet
- travelling to areas where coronavirus rates are high
If you do still need to use public transport for essential journeys, please help us keep the network as safe as possible by following our Travel Safer guidance.
Planning and booking your journey
For advice and guidance or travel updates please:
- visit www.traveline.cymru
- call 0800 464 00 00
- email email@example.com
- message Traveline on Facebook or Twitter @TravelineCymru
- download Traveline Cymru’s free app
Please check Traveline Cymru’s Coronavirus update before travelling for any last-minute service changes.
Travelling outside Wales
Please check with your public transport operator before you travel as services in and out of England may be affected.
The latest advice for travelling abroad
You must have a reasonable excuse to travel overseas. You can find out what rules apply to exemptions and isolation on the Welsh Government website.
If you do need to travel and have a reasonable excuse, you can use the IATA map to find out more on the travel restrictions on your destination. The map is hosted by the International Air Transport Association and updated regularly.
Need to travel?
Bus operators are currently running reduced services and reduced capacity due to physical distancing.
- wear a face covering unless you're exempt
- please be a responsible traveller, plan ahead and use our capacity checker
- walk or cycle if you can, particularly for short journeys
- plan your journey in advance and check before you travel
- allow more time for your journey
- travel at quieter times. It’s busier between 7:00 and 9:00 in the morning and 16:00 and 18:30 in the evening
- use contactless payments or buy your tickets online or at ticket machines
- keep your distance where possible
- wash your hands for at least 20 seconds or use hand sanitiser regularly
All bus operators across Wales have strict cleaning and safety measures in place to keep customers and staff as safe as possible. Find out more about cleaning here
You must wear a face covering on public transport, at stations, on platforms, in waiting rooms and in train station car parks to help prevent the spread of the coronavirus to other travellers and staff unless you’re exempt. Face coverings are mandatory where physical distancing can be difficult to achieve such as on public transport.
Please bring a face covering with you and put it on before:
- going into a train station car park
- going into a station
- going onto a platform
- using a waiting room
- getting on your bus or train
Children under the age of 11, people with breathing difficulties or people with a physical or mental illness or impairment or disability don’t have to wear a face covering.
The Welsh Government's full list of exceptions can be found here
Find out more about wearing face coverings on public transport here.
Traveline Cymru works in partnership with bus operators and local authorities to provide public transport information across Wales for bus, coach and train, as well as walking and cycling routes.
fflecsi is a new pilot service run by local bus operators in Conwy Valley, Pembrokeshire, Newport, Cardiff North, Rhondda, Prestatyn and Denbigh and supported by TfW. It replaces a number of scheduled bus services, allowing you to choose when to travel.
Safety is paramount, and we’ve designed fflecsi to carry passengers as safely as possible and knowing how many passengers we’re picking up means we can send the right size vehicle and maintain social distancing.
To book our fflecsi service:
- Find out more about Travel Safer as well as our promise to you .
- You can view the Welsh Government’s guidance here.
- You can find the UK Government’s guidance here.
- If you’re a student returning home for the holidays, you can find out more here
- Read the latest healthcare information from the NHS.
- Read the latest healthcare information from Public Health Wales.
- Read our FAQs to find out more about what we’re doing to make sure essential journeys on public transport in Wales are as safe as possible.