Casnewydd Station | Train Times | Transport for Wales

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Toilets: Ie
Parking: Ie
ATM: Na
Ticket office: Ie
Wifi: Na
Ticket machine: Ie
Step-free access: Ie
Shops: Ie

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 04:30 to 01:00
  Saturday 04:30 to 00:01
  Sunday 07:30 to 01:00
- CIS
  
  Departure Screens
  Announcements
  Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  GW
All station facilities
- First Class Lounge
- Seated Area
- Trolleys
- Station Buffet
  
  Food outlet (available on platforms 2 and 3).
- Toilets
  
  The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Baby Change
- Showers
- Telephones
  
  Usage Type: Coins
- Wi Fi
  
  Find WiFi Hotspots around Newport (S. Wales) station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
  
  Newsagent (available on platforms 2 and 3).
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Monday - Friday 0430 - 0100
  
  Saturday 0430 - 0001
  
  Sunday 0730 - 0100
  
  Mon-Fri - 24h
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Public Telephones
  
  The pay phone is located on platforms 2 and 3.
- National Key Toilets
  
  The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Step Free Access
  
  Category B
  
  Step free access is available to all platforms via lifts
  
  For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Set down and pick up in the short-stay station car park, located off Queensway.
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 42
  Sheltered: Yes
  Cctv: Yes
  Type: Stands
- CarPark
  
  Car parking 1:
  Visit www.ncp.co.uk for parking prices.
  
  Operator Name: National Car Parks Ltd
  Name: Godfrey Road
  Spaces: 246
  
  Number Accessible Spaces: 14
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit http://www.dpaward.org for further information.
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: http://www.ncp.co.uk/
  
  Car parking 2:
  Visit www.ncp.co.uk for parking prices.
  
  Operator Name: National Car Parks Ltd
  Name: High Street
  Spaces: 20
  
  Number Accessible Spaces: 2
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit http://www.dpaward.org for further information.
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: http://www.ncp.co.uk/
- Rail Replacement Services
  
  Coach stop on Queensway, adjacent to the station taxi rank, unless otherwise stated on the station poster boards.
- Taxi Rank
  
  There is a taxi rank outside the main entrance to the station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Managed by Transport for Wales
  
  https://www.nationalrail.co.uk/

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