Current Welsh Government guidance is to Keep Wales Safe and travel only if your journey’s essential.
Please use public transport if it’s your only option for essential travel and don’t make unnecessary journeys or travel if you have any coronavirus symptoms.
We’re working hard:
- so key workers can travel to and from work
- so you can make essential journeys such as for essential shopping or medical needs
- to keep staff safe
You must wear a face covering on public transport to help prevent the spread of the coronavirus to other travellers and staff unless you’re exempt. Please bring a face covering with you and put it on before entering our stations or getting on your bus or train.
The Welsh Government recommends wearing a 3-layer face covering because physical distancing can be difficult to achieve on public transport.
Children under the age of 11, people with breathing difficulties or people with a physical or mental illness or impairment or disability don’t have to wear a face covering. Children over the age of 11 must wear a face covering unless they’re disabled or suffer from breathing difficulties.
The Welsh government's full list of exceptions can be found here
You can find out more about wearing face coverings on public transport in Wales here.
Wearing face coverings on our trains in England
Wearing a face covering is compulsory on public transport in England. You must wear a face covering on our train services in England. You can find out more here.
Please keep your distance
Please stay 2 metres apart from others wherever possible when making essential journeys.
If you come within 2 metres of others:
- avoid physical contact
- try to face away from other people
- keep the time you spend within 2 metres of other people as short as possible
You still need to stay 2 metres apart from others wherever possible, avoid physical contact, try to face away from other people and keep the time you spend within 2 metres of other people as short as possible.
Washing your hands, avoiding touching your face and maintaining a 2-metre distance from others remain the best way of stopping the spread of the virus.
Help us - please wash your hands or use hand sanitiser regularly
We’re doing extra cleaning so you can make essential journeys as safely as possible.
Please help us by:
- washing your hands thoroughly with soap and water for 20 seconds or using hand sanitiser regularly.
- bringing your own hand sanitiser if you can.
Read our FAQs to find out more about what we’re doing to make sure essential journeys on public transport in Wales is as safe as possible.