Due to a person being hit by a train at Pyle (PYL):
Services will be delayed by up to 60 minutes.
Services will be cancelled in the West Wales area.
We expect the incident to last until 19:30 and disruption to services is expected from 16:30 until the end of the day.
What's Happened?
A person has been hit by a train at Pyle between Bridgend and Port Talbot Parkway. We're unable to run trains through the area whilst emergency services complete their work.
Please be aware that GWR are also affected by this incident. You can check your journey with any operator at tfw.wales.
We'll publish more information here shortly.
We apologise for the disruption caused to your journey.
Alternative Travel Options
You can use the following local bus services to help you complete your journey, at no extra cost:
First Cymru on the X1, X2, X7 and X11 between Cardiff Central and Carmarthen
Find details of these services using the journey planner at www.traveline.cymru.
We have organised buses to run between Bridgend, Swansea and Carmarthen to assist customers to complete journeys where possible at no extra cost. These will be provided by Ridgeway, Teulu, Francis, Keepings International, Gower and AC Jenkins.
These arrangements are in place on services until further notice
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit the National Rail website.
Calling points for road transport may be found on station information posters and at https://tfw.wales/places/stations
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
You may use your ticket on the following alternative dates at no extra cost:
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Pay as you go customers
If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.
Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.
If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.
