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New: Incident due to a fault with barriers at a level crossing at Prestatyn (PRT) from 09:15 until 11:00.
New: Incident due to a fault with barriers at a level crossing at Prestatyn (PRT) from 09:15 until 11:00.
Due to a fault with barriers at a level crossing at Prestatyn (PRT):
Services may be delayed by up to 60 minutes.
Services may be cancelled in both directions between Chester (CTR) and Holyhead (HHD).
We expect the incident to last until 11:00 and disruption to services is expected from 09:15 until 12:30.
What's Happened?
We have been made aware of a fault with the barriers at a level crossing at Prestatyn. For safety, train services are unable to run through the area. Our colleagues at Network Rail/Amey Infrastructure are aware and staff are currently en route to the affected area. We will publish more information here, once we have received an update from Network Rail.
Please check back shortly. We apologise for the disruption caused to your journey.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area and other information such as Rail Replacement Stop Locations using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Pay as you go customers
If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.
Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.
If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.
Update: Incident due to more trains than usual needing repairs at the same time between Chester (CTR) and Llandudno Junction (LLJ) from 09:25 until 18:26.
Update: Incident due to more trains than usual needing repairs at the same time between Chester (CTR) and Llandudno Junction (LLJ) from 09:25 until 18:26.
Due to more trains than usual needing repairs at the same time between Chester (CTR) and Llandudno Junction (LLJ):
Services may be cancelled in both directions between Chester (CTR) and Llandudno Junction (LLJ).
We expect the incident to last until 18:26 and disruption to services is expected from 09:25 until 18:26.
What's Happened?
Due to more trains than usual needing repairs at the same time, fewer trains are able to run between Chester and Llandudno Junction.
Please travel on the next available service.
We apologise for the disruption caused to your journey.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area and other information such as Rail Replacement Stop Locations using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Pay as you go customers
If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.
Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.
If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.
Update: Incident due to more trains than usual needing repairs at the same time between Shrewsbury (SHR) and Aberystwyth (AYW) from 10:27 until 22:27.
Update: Incident due to more trains than usual needing repairs at the same time between Shrewsbury (SHR) and Aberystwyth (AYW) from 10:27 until 22:27.
Due to more trains than usual needing repairs at the same time between Shrewsbury (SHR) and Aberystwyth (AYW):
Services may be cancelled in both directions between Shrewsbury (SHR) and Aberystwyth (AYW).
We expect the incident to last until 22:27 and disruption to services is expected from 10:27 until 22:27.
What's Happened?
Due to more trains than usual needing repair at the same time, fewer trains are able to run between Shrewsbury and Aberystwyth.
The following services have been cancelled:
10:27 Shrewsbury - Aberystwyth
16:30 Shrewsbury - Aberystwyth
20:32 Shrewsbury - Aberystwyth
12:27 Aberystwyth - Shrewsbury
18:27 Aberystwyth - Shrewsbury
22:27 Aberystwyth - Machynlleth
Please travel on the next available service where possible.
We apologise for the disruption caused to your journey.
Alternative Travel Options:
We have organised a bus to run between Aberystwyth and Machynlleth to assist customers to complete journeys where possible at no extra cost. This will arrive at approximately 22:27 at Aberystwyth, calling all stations to Machynlleth, provided by Lloyds Coaches.
These arrangements are in place until 23:30.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area and other information such as Rail Replacement Stop Locations using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
