Due to a person being hit by a train at Flint (FLN):
Services may be delayed by up to 60 minutes.
Services will be cancelled in both directions between Chester (CTR) and Llandudno Junction (LLJ).
We expect the incident to last until 15:00 and disruption to services is expected until 16:30.
What's Happened?
The emergency services are dealing with an incident at Shotton.
We're unable to run trains through the area whilst they complete their work.
We'll publish more information here shortly. We apologise for the disruption caused to your journey.
Check services running in the area using the Transport for Wales Live Map
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
Pay As You Go
If you're using Pay As You Go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.
Alternative Travel Options
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- Northern between Chester and Manchester Piccadilly
- Avanti West Coast between Chester and Crewe
These arrangements are in place on services until 15:00 today.
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.
Alternative Travel Options
We have limited road transport running between Chester and Llandudno Jn provided by Pat's Coaches, and Llew Jones, to help you complete your journey, at no extra cost.
These arrangements are in place on services until 1500 today.
You can use the following local bus services to help you complete your journey, at no extra cost:
- Route 13 provided by Arriva Bus Wales between Llandudno Junction and Rhyl.
- Route 11C and 11F provided by Arriva Bus Wales between Rhyl and Flint.
- Route 11 provided by Arriva Bus Wales between Flint and Chester.
Find details of these services using the journey planner at www.traveline.cymru.
These arrangements are in place on services until 1500 today.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit the National Rail website.
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
