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Update: Incident due to a speed restriction over defective track between Chester (CTR) and Liverpool Lime Street (LIV) until 16:00.
Update: Incident due to a speed restriction over defective track between Chester (CTR) and Liverpool Lime Street (LIV) until 16:00.
Due to a speed restriction over defective track between Chester (CTR) and Liverpool Lime Street (LIV):
Services may be delayed by up to 30 minutes.
Services may be cancelled in both directions between Chester (CTR) and Liverpool Lime Street (LIV).
We expect the incident to last until 16:00 and disruption to services is expected until 17:00.
What's Happened?
We have been made aware of a problem with the track between Chester and Runcorn.
Our Chester to Liverpool Lime Street services are currently affected. Network Rail has allowed trains to run, but they will move more slowly through the area.
We'll publish more information here shortly. We apologise for the disruption caused to your journey.
Alternative Travel Options:
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- Between Chester and Liverpool Lime Street with MerseyRail
- Between Liverpool Lime Street and Crewe with Avanti West Coast
Customers traveling between Liverpool Lime Street and Crewe on Avanti West Coast services can connect with TfW services between Crewe and Chester.
These arrangements are in place on services until 17:00.
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Update: Incident due to more trains than usual needing repairs at the same time between Wrexham General (WRX) and Chester (CTR) until the end of the day.
Update: Incident due to more trains than usual needing repairs at the same time between Wrexham General (WRX) and Chester (CTR) until the end of the day.
Due to more trains than usual needing repairs at the same time between Wrexham General (WRX) and Chester (CTR):
Services will be cancelled in both directions between Wrexham General (WRX) and Chester (CTR).
We expect the incident to last until the end of the day and disruption to services is expected until the end of the day.
What's Happened?
Due to a shortage of trains, trains are able to run between Wrexham General and Chester.
We apologise for the disruption caused to your journey.
Alternative Travel Options
We have organised buses to run between Wrexham General and Chester to help you complete your journey, at no extra cost. Rail replacement will be provided by Northwich and Cymru Coaches.
These arrangements are in place on services until the end of the day.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit the National Rail website.
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Customers can also use local bus services to complete journeys where possible at no extra cost on the following route:
1 - Chester and Wrexham with Arriva
Find details of these services using the journey planner at www.traveline.cymru.
These arrangements are in place on services until the end of the day.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
