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Update: Incident due to more trains than usual needing repairs at the same time between Crewe (CRE) and Chester (CTR) until 21:15.
Update: Incident due to more trains than usual needing repairs at the same time between Crewe (CRE) and Chester (CTR) until 21:15.
Due to more trains than usual needing repairs at the same time between Crewe (CRE) and Chester (CTR):
Services may be cancelled in both directions between Crewe (CRE) and Chester (CTR).
We expect the incident to last until 21:15 and disruption to services is expected until 21:15.
What's Happened?
Due to a shortage of trains, fewer trains are able to run between Chester and Crewe.
Our services between Chester and Crewe are disrupted in both directions.
We apologise for the disruption caused to your journey.
Your ticket can be used on the following services to help you complete your journey, listed below at no extra cost:
20:45 Crewe to Chester Service with Avanti West Coast
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Pay As You Go
If you're using Pay As You Go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.
New: Incident due to a shortage of train crew between Swansea (SWA) and Milford Haven (MFH) until 21:00.
New: Incident due to a shortage of train crew between Swansea (SWA) and Milford Haven (MFH) until 21:00.
Due to a shortage of train crew between Swansea (SWA) and Milford Haven (MFH):
Services may be cancelled in both directions between Swansea (SWA) and Milford Haven (MFH).
We expect the incident to last until 21:00 and disruption to services is expected until 23:00.
What's Happened?
Due to a shortage of train crew the following services have been cancelled:
21:52 Swansea to Milford Haven
23:55 Milford Haven to Carmarthen
Customers expecting to travel on these services should travel on the rail replacement provided. You can use your rail ticket on the rail replacement at no extra cost.
The 21:52 Swansea to Milford Haven service will be provided by Davies and Cymru Coaches.
The 23:55 Milford Haven to Carmarthen service will be provided by Evans.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
We're sorry for the disruption to your journey today.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Pay As You Go
If you're using Pay As You Go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.
Update: Incident due to checking reports of an obstruction on the line between Cardiff Central (CDF) and Heath High Level (HHL) until further notice.
Update: Incident due to checking reports of an obstruction on the line between Cardiff Central (CDF) and Heath High Level (HHL) until further notice.
Due to checking reports of an obstruction on the line between Cardiff Central (CDF) and Heath High Level (HHL):
Services will be delayed by up to 15 minutes.
Services will be cancelled in both directions between Cardiff Queen Street (CDQ) and Caerphilly (CPH).
We expect the incident to last until further notice and disruption to services is expected from 13:00 until 16:00.
Services are now returning to normal. We're sorry for the disruption to your journey today.
Your ticket can be used on the following services to help you complete your journey, listed below at no extra cost:
- service (TOC)
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Pay As You Go
If you're using Pay As You Go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.
