Due to a broken down train at Neath (NTH):
Services may be delayed by up to 45 minutes.
Services may be cancelled in both directions between Cardiff Central (CDF) and Carmarthen (CMN).
We expect the incident to last until 11:30 and disruption to services is expected from 09:45 until 13:30.
What's Happened?
A train has broken down at Neath meaning services between Cardiff Central and Carmarthen are subject to disruption and may be cancelled, delayed or revised.
Our maintenance team are currently in contact with train crew working to rectify the problem.
We will publish more information here, once we have received an update from our maintenance team.
Please check back here for more information shortly. We apologise for the disruption caused to your journey.
Alternative Travel Options:
We have organised buses to remain on site at Swansea and Carmarthen to assist customers to complete journeys where possible at no extra cost. These will arrive at approximately 11:00 and are provided by Francis mini travel, Cymru Coaches, Gower mini travel, Davies Coaches, and Teulu Travel.
These arrangements are in place on services until 15:00.
We have also organised buses to cover the following journeys:
10:45 Carmarthen to Milford Haven
11:53 Milford Haven to Carmarthen
11:15 Briton Ferry to Swansea
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Alternative Travel Options:
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- Cardiff Central to Carmarthen in both directions with GWR
These arrangements are in place on services until 13:00
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
