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Update: Incident due to slippery rails at Hawarden (HWD) until 12:00.

Due to slippery rails at Hawarden (HWD):

Services will be cancelled in both directions between Wrexham Central (WXC) and Bidston (BID).

We expect the incident to last until 12:00 and disruption to services is expected until 13:00.

What's Happened?

We have been made aware of poor rail conditions at Hawarden. The track is slippery, meaning trains will not be running through the area until the affected track is treated. Network Rail are due on site at 09:30 to complete the required works to the track.

Please check back for further updates.

We apologise for the disruption caused to your journey.

Alternative Travel Options

We have limited road transport running between Wrexham General and Birkenhead North provided by Keanes Coaches, to help you complete your journey, at no extra cost.

Birkenhead North all stops to Wrexham General rail replacement services will depart at 09:00, 10:00, 11:00 and 12:00 provided by Keanes Coaches.

Wrexham General all stops to Birkenhead North rail replacement services will depart at 09:00, 10:00, 11:00 and 12:00 provided by Keanes Coaches.

These arrangements are in place on services until 13:00.

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit the National Rail website.

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Pay as you go customers

If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.

Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.

If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.

Update: Incident due to more trains than usual needing repairs at the same time between Shrewsbury (SHR) and Aberystwyth (AYW) until 23:59.

Due to more trains than usual needing repairs at the same time between Shrewsbury (SHR) and Aberystwyth (AYW):

Services will be cancelled in both directions between Aberystwyth (AYW) and Shrewsbury (SHR).

We expect the incident to last until 23:59 and disruption to services is expected until 23:59.

What's Happened?

Due to more trains than usual needing repairs at the same time, there will be multiple cancellations throughout the day between Aberystwyth and Shrewsbury.

The following services are cancelled:

05:37 Machynlleth - Aberystwyth
06:17 Aberystwyth - Shrewsbury
06:48 Welshpool - Aberystwyth
08:27 Aberystwyth - Shrewsbury
10:27 Shrewsbury - Aberystwyth
12:27 Aberystwyth - Shrewsbury
16:30 Shrewsbury - Aberystwyth
18:27 Aberystwyth - Shrewsbury
18:30 Shrewsbury - Aberystwyth
20:29 Aberystwyth - Machynlleth
20:32 Shrewsbury - Aberystwyth
22:27 Aberystwyth - Machynlleth

Alternative Travel Options:

We have organised buses to run between Shrewsbury and Aberystwyth to assist customers to complete journeys where possible at no extra cost. The services listed below will be replaced by road transport.

20:32 Shrewsbury - Aberystwyth provided by Lakeside
22:27 Aberystwyth - Machynlleth provided by Lloyds

These arrangements are only in place on the services above.

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

We apologise for the disruption caused to your journey.

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

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